Privacy Policy

The search and recruitment including recruitment process outsourcing, Division of Quess Corp Limited  (hereinafter referred to as “Quess Search and Recruitment” or “Company”/ ”We” /”Our”/”Us” )is committed to protecting the privacy of all the users including applicants/candidates for job, recruiters, employers, consultants, employees, customers, vendors, third party service providers, sub-contractors and others (“You” /”Your”) and to provide a safe, secure user experience.

Collected Information

This Privacy Policy sets forth the collection, usage, disclosure and data protection practices adopted by the Company while processing your personal information by the Company online or through web site namely, searchandrecruitment.quesscorp.com and web site’s mobile application (collectively “Platform”) or otherwise, and sets out how and when personal information is collected, processed, used and shared.

The Privacy Policy is published and shall be construed in accordance with the provisions of Information Technology Act, 2000 and rules made thereunder including the Information Technology (reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended thereof and other applicable laws enacted from time to time. The Company shall at all times follow the provisions of Information Technology Act, 2000 and rules made thereunder.

The term “personal information” means information that You provide to Us which personally identifies You to be contacted or identified, such as Your name, educational qualification, skills, CV, job profile, employment history, phone number, email address, photograph, and any other data that is combined to such information.

By having your association with the Company either online or using this Platform, or through any third party website or application or otherwise, you agree to the collection, use and transfer of your personal data as described in this Privacy Policy.

Collection of Information

We may collect the following information from You:

Personal information – Name; Date of Birth; educational qualification; skills; CV; job profile; employment history; Email ID; Address; Contact No.; Identity proof document; Bank/debit card/ credit card/payment related information.

The Company may also collect information through Your interaction with and use of the Platform. This information includes, but is not limited to the following:
You activity on the Platform, including jobs You search for, view, and apply to
Your internet protocol (IP) address and internet service provider (ISP)
Your browser type and device ID
operating system, date/time stamp, and/or clickstream data
Data about pages You access
Computer IP Address
Geo-location information,
Computer and connection information,
Referral URL,
Ad data, and
Any other information.

Company may also collect anonymous information through Our use of cookies and web beacons. Company may collect and store any information You may provide to us when You use the Services being offered by the Company, including when You add information in a web form, add or update Your information, or when you otherwise correspond with the Company regarding the Services.

In order to help protect You from fraud and misuse of Your personal information, we may collect information about You and Your interactions with Company for the Services provided.

We collect the information related to the details of services provided to You; Your service request order details; device details; date and time of services provided; service fee; mode of payment and transaction history.

We may also collect information such as Your device type, Your browser type, operating system, IP address, location timestamp information. We use this type of information to administer the provision of services and to provide the services to You. We also use this information in the aggregate to perform statistical analysis of user behaviour and characteristics to measure interest in and use of Our various services including search and recruitment including recruitment process outsourcing.

Purpose and Use of information

We use commercially reasonable efforts to ensure that the collection of personal information which is necessary to fulfil the purposes for which the information is collected. If we use Your information in a manner different than the purpose for which it is collected, then we will ask You for Your consent prior to such use.

We use the information We gather through the Platform or through any third party website or application or otherwise. You agree to the collection, use and transfer of your personal data for the purposes of providing Our services, responding to Your queries; operating and improving Our services, and delivering the products and services that You choose to be provided. We also use information for Our legitimate interests, namely, to operate our services, to contact and communicate with You, to analyze, improve and optimize Our services; to prevent fraud and abuse of Company systems’; to enable you to contact us and for us to respond to you; to contact you with service-related communications and security updates; to provide information about you and your interest in job advertisements; to complete the recruitment and hiring process. We combine this information with personal data to help detect and prevent fraud.

We also use the Personal Information for the following purposes if any new employee join our organization:

For assisting the recruitment, selection and other associated processes including background verification (BGV) by our authorized vendors.

For carrying out various employer related activities if you are selected to join the organization and to enable us to ensure that we are compliant with any applicable labour and/or other relevant laws.

Disclosure of Information

The Company may share the information provided by You with the following third parties:

The Company and its affiliates; Employers and recruiters when You apply to a job; Other companies hired to provide services on Company’s behalf; Law enforcing agencies when required by law; Other third parties when You give Your consent to such sharing by accessing our services such as resume services and/or Career services;

We may disclose Your personal information with third parties to provide You Our services, facilitate creation of accounts, provide necessary customer support, to provide specific services. These third parties are required to use Your personal information to provide the services to You.

We may disclose Your personal information with our parent company, subsidiaries, affiliates, joint ventures, or other companies under a common control (collectively, “Affiliates”) that we may have now or in the future.

We also share your personal information with our business partners, service providers, contractors, our clients, authorised third parties and agents

If any other company acquires our company, that company will possess Your personal information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.

We may disclose Your personal information to third parties in a good faith believing that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply Our Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public.

Cookies

You expressly consent to provide details/information/documents to the Company under this Privacy Policy.

You while providing Your details/documents over the Platform, including but not limited to the personal information or other information as mentioned hereinabove, expressly consent to Company (including its marketing channels and business partners) to contact You through SMS, call and/ or e-mail and to follow up calls in relation to the Services provided through the Platform, for imparting service knowledge, offering promotional offers running on Platform & various other offers offered by its business partners. The nature and frequency of these messages will vary depending upon the information we have about You.

By applying to a job, providing Your contact information to show interest in a job, or by replying to a message from an Employer, You consent to the disclosure of Your information to that Employer and to be contacted by such Employer for employment related purposes.

Accuracy of Information

We wish to ensure Your personal information is complete, accurate and up to date which You can update from time to time by writing to us at email privacy@quesscorp.com

No Impersonation or False Information to be Provided

You have to provide Your actual name, phone number and email ID. You shall not falsely represent Yourself as another person or representative of another person to use our services either on the Platform or otherwise. You shall not lie about Your details, for any reason.

Data Retention

We retain all the information we gather about you in an effort to make use of our services more efficient, practical and relevant until you change or remove your personal information. We may retain your information as long as your association with is subsisting or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce any contract. We may retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, investigate security incidents, prevent fraud and abuse, enforce any User Agreement.

We will not retain personal information for a period more than necessary to fulfil our obligations outlined in this Privacy Policy unless a longer retention period is required by law or for directly related legitimate business purposes.

Data Transfer

We may transfer Personal Data to countries outside your jurisdiction which have different data protection standards to those which apply to your jurisdiction. We shall take the necessary steps to ensure confidentiality and security of the transferred Personal Data.

Data Receivers

Your information may be received by internal authorised receivers, parent company and our authorised external service providers including consultants, statutory bodies, regulatory authorities, auditors, law enforcement agencies as may be required from time to time.

No use of Your information for Direct Marketing Purposes

We do not disclose Your contact information and Personal Data with third parties for their direct marketing purposes without Your consent unless You affirmatively agree to such disclosure. We may share Your information with our service providers, which are third parties who help deliver our products and services to You.

Your Rights

You have right to update your personal information. You are entitled to delete your personal information by writing to Us at email privacy@quesscorp.com We may disable You from getting further communication from Us provided You are not having any pending transaction or continuing relationship with Us. The deletion is subject to exercising our rights with respect to (a) take action regarding suspected illegal activities; (b) enforce or apply this Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Further we may retain a copy of your personal information in archive for legal and regulatory purpose.

Indemnity and release

You agree to protect, defend, indemnify and hold the Company and the Website and its affiliates, officers, agents, associates or other partners and employees, harmless from any claim or demand, including reasonable attorneys’ fees made by any third party due to the content you submit, post or transmit through the service, your use of the service, your connection to the service, your violation of the terms and conditions or your violation of any rights of another user.

Your right to know Your personal information that We retain about You

You have right to know what personal information we have about You. You can know the personal information You have provided or that We have collected while providing Our services to You by writing us at email privacy.policy@quesscorp.com

Cookies

Whenever you interact with us on our website, we may place a “cookie” in the browser files of your computer. Cookies are data files that help your browser communicate with the website. Most browsers are set to accept cookies by default. You can reject or block cookies by changing your browser settings. However, if your browser rejects or blocks a cookie, it may impact your ability to use our website and our service.

Information security

We work hard to protect the website and our users from unauthorised access to or unauthorised alteration, disclosure, or destruction of information we hold. Quess has implemented technical and organisational measures designed to secure your personal information from accidental loss and unauthorised access, use, alteration, or disclosure. Notwithstanding such measures, the Internet is an open system and we cannot guarantee that unauthorised third parties will not be able to defeat those measures or use your personal information for improper purposes.

Resale of service

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose including but not limited to the following:
i. Any portion of the service we provide through the Platform.
ii. Use of the service; or
iii. Access to the service.

Indemnity and release

You agree to protect, defend, indemnify and hold the company and the website and its affiliates, officers, agents, associates, or other partners and employees, harmless from any claim or demand, including reasonable attorneys’ fees made by any third party due to the content you submit, post or transmit through the service, your use of the service, your connection to the service, your violation of the terms and conditions or your violation of any rights of another user.

Links

Any third party may provide links to other World Wide Web sites or resources through our website. As the website has no control over such sites and resources, you acknowledge and agree that the company is not responsible for the availability of such external sites or resources and does not endorse nor is responsible for nor liable for any content, advertising, products, or other material available from such sites or resources. You further acknowledge and agree that the website shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such site or resource.

Modifications of service

The company reserves the right at any time or from time to time, to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that the company shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

Copyright

All materials presented on this website, including graphical images, unless otherwise stated, belong to the Website. You are allowed to print or download extracts from the service only for your personal use. However, any copies of these pages saved to disk or any other storage medium may only be used for viewing purposes or to print relevant extracts for personal use. You shall not (whether directly or through the use of any software program) create a database in an electronic or structured manual by regular or otherwise downloading and storing all or any part of the information from the service. No part of the service shall be reproduced or transmitted or stored in any other website, nor may any of its information or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service without obtaining prior written permission from the company.

Revocation of your consent

If you do not want your information to be processed as described by this policy, you make revoke your consent to our privacy policy. If you wish to do so, please drop us an email at: privacy@quesscorp.com However, please note that if you do withdraw your consent, you may not be able to use the relevant services and your information will be deleted.

Security

We have technical and organizational measures to secure Your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, We cannot guarantee that third parties who have been disclosed Your information will not use Your personal information for improper purposes.

Children

We do not collect information about children. Children should get their parent’s / legal guardian consent before giving out their personal information.

Legal and Contact Information

If, at any time, You have questions or concerns about this Privacy Policy or believe that we have not adhered to this Privacy Policy, please feel free to contact us at email ID: legalsupport@quesscorp.com

We will use reasonable efforts to answer promptly Your question or resolve Your problem.

Grievance Redressal

In case You have any concerns, queries, concern and/or grievances, please send Your communication via e-mail to legalsupport@quesscorp.com

Effect and Changes

This Privacy Policy applies in conjunction with any other policies, notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of Your personal information by Us. We may revise this Privacy Policy from time to time without any prior notice. Your continued association with the Company and/or use of services and/or the Platform shall constitute Your acknowledgement and acceptance to such changes.